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Service

In addition to the quality of our machines, smooth assembly and commissioning, training of your operators and service technicians, professional customer service and a long-term reliable provision of spare parts are the prerequisite for the long-term cost-effectiveness of your investment.
We provide this through our service; see below.

Customer Service

Our service technicians provide the qualified assembly and commissioning of your machines and systems. And in case something really does not work, then we will be there for you! Fast, competent and at fair conditions.


Spare Parts

Longevity is a special characteristic of SMB machines. Thus, we provide spare parts for machines that have been in use for 25 or more years.

Owing to our eagerness to supply, most orders received in the morning, will be sent out the same afternoon.

This is reliability that pays for you.


Training courses

Modern technology requires a certain expertise of the operating personnel as well as the maintenance technicians.

We offer practice-oriented training courses for your employees in order to operate your SMB machines and systems with a high productivity and to guarantee long-term availability.

Length and content can be adjusted individually. Generally, we recommend our company in Goldkronach as the place of venue, however we will come to you if you wish.

 
Telephone  +49 9273 982-0   |   Telefax  +49 9273 982-100   |  Email  info@smb.biz      
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